Boise

Friendly technician

Patricia - Boise, ID
25 days ago

Response from J&D Heating and Cooling:

Thank you for your feedback Patricia! We love to hear that you were pleased with the service Nathan provided and hope to continue to earn your trust and business.

Great as usual

Jennie - Boise, ID
73 days ago

Response from J&D Heating and Cooling:

Thanks for the top rating Jennie! We especially loved that you added "as usual" in your comment. Makes our day to hear that!

Great spring tuneups

Frederick - Boise, ID
75 days ago

Nick did a great job!

Response from J&D Heating and Cooling:

We are so glad to know you were pleased with Nick's service! Thank you for your top rating and feedback!

Great service.

Gibson - Boise, ID
81 days ago

Very nice to work with!

Response from J&D Heating and Cooling:

I'm sure Nick thought the same thing about you! Thanks for taking the time to share your feedback with us!

Excellent service!

Wendy - Boise, ID
82 days ago

Very thorough service. I appreciate the time Nick took to explain system function and related issues.

Response from J&D Heating and Cooling:

Thanks for the great feedback on Nick! He may have missed his calling as a teacher (and we are glad he did!). We are grateful to have customers like you Wendy!

Doris Lahny

Lahny - Boise, ID
82 days ago

I had great service and Nick was with questions I had .

Response from J&D Heating and Cooling:

We are so glad that you were happy with the service Nick provided! Thank you for being our customer Doris, and for posting such a nice review!

AC service today, great job.

Sodenkamp - Boise, ID
88 days ago

Nick was great, called ahead and arrived on time. Got right to work. Very courteous. Thank you, Len and Elaine Sodenkamp

Response from J&D Heating and Cooling:

Thank you Len and Elaine! We appreciated such detailed feedback. Your comments made Nick's day!

Can’t recommend them highly enough

Shirley - Boise, ID
91 days ago

We’ve been with J&D for well over 30 years. I have nothing but good things to say about them. They always help me out so much and they consistently go above and beyond.

Response from J&D Heating and Cooling:

This means a lot to us Shirley! Thank you so much your kind words. We are so thankful to have you as our customer!

Nate was great. Nice young man. Very thorough.

Reggie - Boise, ID
94 days ago

Response from J&D Heating and Cooling:

Thanks Reggie! Nathan will definitely appreciate your top rating, and we will make sure he sees your comments!

Great service !!

Norbert - Boise, ID
95 days ago

We have been very satisfied with the service we have received since we purchased our furnace and air condition. Thank you for your great service.

Response from J&D Heating and Cooling:

Thank YOU for letting us serve you!! We appreciate the trust you have placed in our company, and hope you will let us take good care of you for years to come!

Great service. Appreciated Nathan and his thoroughness!

Kristen - Boise, ID
95 days ago

Response from J&D Heating and Cooling:

Thank you Kristen! We appreciate knowing that Nathan provided top-notch service and that you are a satisfied customer!

Prompt and amazing service

Bette - Boise, ID
96 days ago

Response from J&D Heating and Cooling:

Thank you so much Bette! We appreciate earning your top rating and praise!

Amazing Service!!

Mary - Boise, ID
98 days ago

J& D is amazing!!! I wouldn’t use anyone else!!

Response from J&D Heating and Cooling:

Thank you Mary - we could ask for no higher praise than that!

Great technician and office staff

Mary - Boise, ID
101 days ago

Response from J&D Heating and Cooling:

Thank you from all of us Mary! We appreciate your business and your kind words!

Thank you

Janice - Boise, ID
103 days ago

Didn’t like the 8 hour appointment window, but Nathan helped explain things well

Response from J&D Heating and Cooling:

Janice we do understand how a long appointment window seems inconvenient, and I'm glad Nathan had the chance to explain the reasoning behind it. Our goal is full service, so we don't assign technicians to their next call until each customer has had their equipment fully serviced and every question answered. If we have your cell number, we encourage you to go to work, run errands, pick up kids from school, etc.. We'll call to let you know when a technician is available and confirm when you can be home. For customers with only a land line, or who are limited by appointments or other time constraints, we always do our best to work our schedule around yours.

Excellent

Al - Boise, ID
106 days ago

Response from J&D Heating and Cooling:

We appreciate your top rating and are grateful to have you as our customer Al!

Great Service- our technician James was great!

Barbara - Boise, ID
108 days ago

Response from J&D Heating and Cooling:

Thank you Barbara! We are glad to know that you were pleased with the service that James provided. Thank you for your business!

Excellent service on time super communication

Jan - Boise, ID
109 days ago

Overall excellent!!!

Response from J&D Heating and Cooling:

Thank you Jan! We couldn't ask for better feedback than that!

Very good work would like to have him come back and do the work for us again

Joy - Boise, ID
112 days ago

Response from J&D Heating and Cooling:

We are so glad that you were pleased with the service you received from Nathan and appreciate you taking the time to post your review. Thank you Joy!

Great service

Michelle - Boise, ID
117 days ago

Thank you for fixing our furnace under warranty even though it technically expired last month! We’ve had a rough week with having to have things fixed. Broken fridge, tv, and my car got hit all this week. We really appreciate you guys! Thanks Nathan

Response from J&D Heating and Cooling:

We are glad we could offer one bright spot in a difficult week! Our 5-year parts and labor J&D Warranty is included on our installations, because we have full confidence in both the quality of the equipment we install, and in our installation expertise. You did your part by scheduling your annual tune-ups over the past 5 years, so we know the unit has been well maintained, and should not be having issues. We are grateful to have you as our customer and glad we could help you out!

Very nice technician

Kathy - Boise, ID
118 days ago

I was not happy when I was given an appointment window from 10-4pm, especially when the technician didn’t get here until 3:45. However, when he got here Nathan explained the reasoning. He also made sure we knew that he always called before heading over, so we were never tied to the house if we had an errand to run. He said “we can always reschedule or come over later. You shouldn’t have to work around us, we’ll work around for you.” I really appreciate that

Response from J&D Heating and Cooling:

Our apologies Kathy, for not explaining this when you scheduled your appointment! Appointments are set days, weeks and even months in advance. Time blocks allow technicians to complete calls by area , and stay as long as needed to answer questions, explain services, and complete all work needed. By providing your work or cell number, you can stay at work or run errands until our dispatcher calls to confirm the time we meet you at your home. We value your business, and will always try to accommodate your busy schedule!

Excellent people

Jerry - Boise, ID
118 days ago

When my wife got sick the office sent us a signed card from everyone wishing her well. When she died they checked on us to see how we were doing. They’re very sincere people who’ve never tried to pull the wool over our eyes.

Response from J&D Heating and Cooling:

Thank you Jerry. This means so much to us! You will remain in our hearts and prayers!

Awesome service as always!!!!

Angela - Boise, ID
125 days ago

We have been a customer for 13 years and the service can’t be beat!

Response from J&D Heating and Cooling:

Thank you Angela! As one of our long term customers, your words are especially meaningful to us! We look forward to keeping you and your home comfortable for many years to come!

Water heater service

Connie - Boise, ID
147 days ago

Great service. Problems explained well.

Response from J&D Heating and Cooling:

Thank you Connie! Customer feedback means so much to us, and we are always happy when our technicians have earned your top rating!

Wonderful friendly service

Camille - Boise, ID
152 days ago

Excelllent

Response from J&D Heating and Cooling:

We appreciate the feedback Camille, and are glad to know that Nate and Nick earned your 5-star rating! That will make their day (and makes us proud!). Let us know if there is anything else we can do to keep you warm and comfortable!

Timely service, very informative.

Beth - Boise, ID
160 days ago

Response from J&D Heating and Cooling:

Thank you for being our customer Beth and for taking the time to share your 5-star rating of Chris and Tony !

Great service

Carney - Boise, ID
172 days ago

Response from J&D Heating and Cooling:

We greatly appreciate your 5-star review Ms. Carney and look forward to keeping you and your home comfortable for years to come!

Super quick and very trustworthy.

April - Boise, ID
173 days ago

Great response time with replacing our broken water heater. It’s always nice to know I can trust the person that is replacing and installing a new unit. Thank you so much!

Response from J&D Heating and Cooling:

Thank you for your very kind words and rating April! Chris is a very knowledgeable and hard working technician who always tries to exceed expectations to earn the trust and business of our customers. We appreciate your feedback - and your business April!

Great service

Mike - Boise, ID
199 days ago

James was very professional

Response from J&D Heating and Cooling:

Thanks Mike! We are always glad to hear that our technicians are doing a great job for our customers - and James will love to see your 5-star rating! We are grateful to have your business!

Great service!

Chris - Boise, ID
214 days ago

Response from J&D Heating and Cooling:

Thanks for the 5 star rating Chris! James is a hard working technician and takes great care of our customers. Thank you for your kind words and for letting us serve you!

Nathan was excellent. I prefer him over all the others.

Patricia - Boise, ID
214 days ago

Veronica (phone) and Nathan (technician) were both really accommodating to my schedule. I called, saying I was delayed, and they both were very professional and kind.

Response from J&D Heating and Cooling:

Thank you for taking the time to post about your experience with J&D. Nathan is a very diligent and knowledgeable technician who works very hard to make sure his customers are well taken care of and Veronica does her best to accommodate our busy customers! We are so grateful to have you as our customer!

Great service

Jill - Boise, ID
446 days ago

Wade was great! Very friendly and very knowledgeable.

Response from J&D Heating and Cooling:

Thank you for your review Jill!

Great service

David - Boise, ID
467 days ago

All my interactions with your company and its tech.s has been excellent.

Response from J&D Heating and Cooling:

Thank you for your review David!

very good service.

Mack - Boise, ID
486 days ago

Response from J&D Heating and Cooling:

Thank you for your review Mack!

Good service

Laura - Boise, ID
508 days ago

Response from J&D Heating and Cooling:

Thank you for your review Laura!

excellent service

Kevin - Boise, ID
521 days ago

I would recommend J&D to anyone.

Response from J&D Heating and Cooling:

Thank you for your review Kevin! Let us know if we can serve you in any other way.

very good service and excellent prices

joy pate - Boise, ID
531 days ago

excellent service very knowledgeable technicians on time and that's a very good job

Response from J&D Heating and Cooling:

Thank you for your review Joy!